Privacy Policy

At Reliant Pest & Wildlife, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you visit our website, request services, communicate with us, or otherwise interact with our business.

We may collect the following types of information:

• Name
• Email address
• Phone number
• Service address
• Billing information (when applicable)
• Details about your pest or wildlife concerns
• Information submitted through website forms, online scheduling, emails, phone calls, or text messages
• Website usage information, including IP address, browser type, pages visited, and cookies

We use your information to:

• Schedule and provide pest control and wildlife services
• Respond to inquiries and customer support requests
• Send appointment confirmations and service reminders
• Provide estimates, invoices, and receipts
• Communicate regarding your account or requested services
• Improve our website, customer experience, and business operations
• Comply with applicable legal and regulatory requirements

If you choose to opt in to receive text messages from Reliant Pest & Wildlife, you may receive messages related to:

• Appointment confirmations
• Appointment reminders
• Technician arrival notifications
• Service updates
• Customer support
• Billing notifications
• Follow-up communications regarding requested services

Our website may use cookies and similar technologies to improve website functionality, analyze visitor traffic, and enhance your browsing experience. You may adjust your browser settings to disable cookies; however, certain features of the website may not function properly.

We may share your information only when necessary to operate our business and provide our services, including with:

• Service providers who assist with scheduling, payment processing, website hosting, customer communication, or technology services
• Professional advisors such as attorneys, accountants, or insurance providers
• Government agencies or law enforcement, when required by law
• Successors in the event of a business sale, merger, or acquisition

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of electronic transmission or storage is completely secure.

You may contact us at any time to:

• Request access to your personal information
• Correct inaccurate information
• Request the deletion of your information where permitted by law
• Update your communication preferences
• Opt out of marketing communications

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Our services are intended for adults and property owners. We do not knowingly collect personal information from children under the age of 13.

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised effective date.

If you have questions about this Privacy Policy or how your information is handled, please contact us via reliantpestnc@gmail.com.